How We Can Improve Our Business – Developing management skills is important for all professionals. According to the World Economic Forum, people management is one of the top 10 skills needed to thrive in today’s workforce. Additionally, Gallup research shows that companies with talented managers experience higher profits, increased productivity levels and higher employee engagement scores, highlighting the importance of management to organizational culture and success.
Whether you’re an aspiring or experienced manager, there are actions you can take to improve the way you supervise and direct people, products, and projects. Here are seven ways to become a better manager and advance your career.
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Making good decisions is an important skill for managers. From overseeing teams to leading critical meetings, being an effective manager requires knowing how to analyze complex business problems and implement plans to move forward.
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In the Fundamentals of Management Course, the following components, called the “three Cs”, are presented as key building blocks for a successful decision-making process:
By ensuring that your decision-making process includes these qualities, you can become a key contributor to your organization and influence the context in which decisions are made.
A high level of self-awareness is essential for managers, and it’s what sets high performers apart from their peers in the workplace.
This basic principle of emotional intelligence requires introspection and an honest assessment of your strengths and weaknesses. By engaging in self-assessment and turning to trusted peers to learn about your management tendencies, you can chart a career development path that hones in on the areas you need to improve, allowing you to bring out the best in yourself and others.
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Confidence has many benefits in the workplace. According to research described in the Harvard Business Review, employees at high-trust companies report:
Build deeper relationships with your colleagues by engaging in pre-meeting small talk and learning more about their lives outside of work. Also, encourage inclusive dialogue about personal and professional differences and be open to multiple points of view in discussions.
Doing so can foster empathy among your team, leading to a greater sense of camaraderie, belonging, and motivation.
Strong communication skills are a hallmark of any successful manager. Being in a management role involves managing complex business situations and making sure your team has the information and tools they need to succeed.
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When faced with challenges like navigating organizational change, be transparent about the task at hand and instill in your team a shared vision of how your company can benefit from the impending transition. Continue to provide updates and iterate on plans moving forward to ensure your employees are aligned and understand how their work becomes a larger corporate goal. By developing communication and other interpersonal skills, you’ll set your team up for success.
Make it a habit to regularly check in with your employees outside of their annual performance reviews. According to Gallup research, team members whose managers gave weekly feedback ended up:
Keep the conversation informal when giving feedback and focus on the person’s progress toward the organization’s goals rather than their personality. Plus, help them formulate a plan to move forward and validate your role as a trusted advisor as they tackle their next steps.
In addition to regular check-ins, establish a consistent cadence to reflect and review your team’s work. In a study by Harvard Business School professors Francesca Gino and Gary Pisano, it was found that call center workers who took 15 minutes to reflect at the end of the workday scored 23 percent better after 10 days than those who did not. .
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“If we don’t have time and space to reflect on what we’re doing and how we’re doing it, we can’t learn,” Edmondson said. “In many organizations today, people just feel too busy. They will go 24 hours a day and think, ‘I don’t have time to reflect.’ That’s a big mistake, because if you don’t have time to reflect, you don’t have time to study. You’ll quickly become obsolete. People need self-discipline and collective discipline to take time to reflect.”
Schedule a brainstorming session immediately following the completion of an initiative or project and invite all members of your team to participate, encouraging honesty and discussion. Identify solvable problems and issues and plan corrective action plans so you don’t run into the same problem in your next endeavor.
Through additional training, such as management courses, you can learn new techniques and tools that allow you to shape organizational processes to your advantage. You can also gain exposure to a network of peers with diverse backgrounds and perspectives that inform your management approach and help you grow professionally.
For Raymond Porch, a diversity program manager in the Boston Public Schools who took Management Essentials, connecting with peers was a highlight of his experience at HBS.
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“My favorite part of the program is interacting with my cohort members,” Porch said. “I received valuable shared experiences and feedback and was able to be a thought partner on strategies and best practices in various settings.”
Although the terms “management” and “leadership” are often used interchangeably, they encompass different skill sets and objectives. However, some of the most effective managers also exhibit important leadership traits.
By strengthening your leadership skills, you can strengthen your relationship with your team and empower them to do their best work, complementing your management skills.
Managing people and executing projects on time and on budget are business skills that all professionals must master. By honing your soft skills, developing self-awareness, and continuing your education, you can acquire the skills needed to excel as a manager and lead both your team and your organization to success.
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Want to be a more effective leader and manager? Explore our leadership and management courses to find out how you can take control of your professional development and accelerate your career. To find the right course for you, download the free flow chart.
Matt Gavin is a member of the marketing team at Harvard Business School. Before returning to her home state of Massachusetts and joining HBS, she lived in North Carolina, where she held roles in news and content marketing. He has a background in video production and previously worked on several documentaries for Boston’s PBS station WGBH. In her free time, she enjoys running, exploring New England, and spending time with her family. Any successful business or project needs a great plan and talented, hardworking people to make it happen. But productivity in the workplace, the maximum effectiveness of your efforts, greatly affects how far you can go. To maximize productivity, you need a clear plan about what and how things need to happen to achieve certain goals.
Prioritizing a productivity strategy takes time, patience and flexibility. From KPIs to motivation to physical health, there are many ways to be more productive.
Business productivity is directly related to a person’s commitment to their work and their employer. Recent studies of
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It shows that people work harder when someone notices and shows appreciation for their efforts. It is up to managers and business leaders to create a setting that is motivating enough to keep people focused.
This becomes especially important with remote work. It is important to develop a plan that involves employees in the office and from home. The more you capture the attention and interest of your team, the better you can improve productivity.
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While having a productivity strategy is critical, it doesn’t need to be detailed. Creating a simple, focused plan with clear steps and outcomes helps people stay on task and sets them up for success. Map SMART goals to concrete achievable tasks, so everyone knows exactly what needs to be done.
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Smart calendars and reminder apps like Todoist keep track of what needs to be done on a specific day and time, so your brain doesn’t have to. More importantly, you can integrate them with collaboration tools that let you organize by channel, topic, and team. Set important alerts and notifications at the team level and have people assign their own tasks in the same channel for more granular items.
Setting goals is one of the most important parts of any business strategy. But they mean nothing if they are not consistently checked and verified. After setting clear goals, make sure everyone has a way to check progress daily. If daily doesn’t make sense in certain scenarios, set realistic expectations, such as sending a weekly progress summary or responding within 48 hours.
Whether at home or in the office, many things can steal our attention from work. Successful managers know these things and find ways to combat the worst of them. Here’s how to avoid some common productivity killers:
Technology can be our greatest help and our greatest distraction. When used definitively, apps can significantly improve business productivity. Some of the most popular productivity apps include:
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One of the most difficult (and important) business growth strategies is keeping your team members motivated. The “how” may be different for almost any of you
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